In-House Repair Service

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Mitutoyo Canada Inc. maintains a fully equipped repair facility in Mississauga, Ontario. Staffed with six full time, experienced technicians performing in-house repairs on all Mitutoyo precision measuring tools and digital readout systems. Tools may be forwarded for repair through an authorized Mitutoyo distributor or direct, whichever is most convenient.

Estimates

An estimate will be given for your approval prior to any repairs being carried out. If a measuring tool is found to be beyond economical repair, you will be advised and no service charges will apply.

Warranty Repairs

Warranty repairs are given special priority and will be repaired in three working days, unless otherwise advised. Please mark any warranty repairs clearly.

Turn Around Time

You can expect a general turn around time of 4 weeks for regular repairs and less than one week for warranty repairs.

Shipping Costs

It is the responsibility of the tool owner to assume the costs of delivery to our repair facility in Mississauga, even in a warranty repair situation. The tool owner will also be responsible for return shipping on all regular repairs. Warranty repairs will be returned "prepaid".

Repair Guarantee

Mitutoyo Canada Inc. extends a 90 day guarantee on all repairs.

Maintenance & Repair Training

Training is offered through our repair shop for companies who run an on-site maintenance department. Trainees learn proper tool maintenance, repairs, parts replacement and accuracy check procedures. Bring your own tools from your tool crib for this unique, hands-on custom training program.

Payment

Net 30 days on invoiced repairs (for Mitutoyo account customers).

For all others Visa and MasterCard are accepted for your convenience.

For information on repair prices contact This email address is being protected from spambots. You need JavaScript enabled to view it.